Today in Bed Bath & Beyond, I experienced the major omen of bad management: not one but TWO sales associates who offered to help, but were actually useless in the help they offered. I was looking for a specific type of shower curtain. The first clerk gave me broadly sweeping directions -- oh, there are more around the corner. The second clerk gave me a blatant misdirection, "everything we have *should* be hanging up on display."
After looking through everything hanging on display around the section, I was about ready to give up, then noticed, second time through, that there were other shower curtains on the shelves that WEREN'T part of the display.
I had faith that the shower curtain I was looking for was probably available. That makes TWO sales associates that BB&Beyond is wasting money paying to wander around the store.
Reminds me of something I read this morning about CompUSA -- another company that was rife with sales help running around the store too busy to actually assist customers (it always seemed they were running in some official "pack" on business, or headed off to their break). They deserved to go out of business.
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